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Task Entries

IG page posting

Description: Please make at least 4 posts on our IG account this week. Posts should be targeted towards brand introduction and brand recognition. You will partner with the Secretary to get the done

Department: 173

Created Date: 2025-08-05

Scheduled Date: 2025-08-09

Status: 0

IG page Posting

Description: Please make at least 4 posts on our IG account this week. Posts should be targeted towards brand introduction and brand recognition. You will partner with the Marketing Director to get the done.

Department: 172

Created Date: 2025-08-05

Scheduled Date: 2025-08-08

Status: 0

Department Entries

Technical Department

Department Head: Ufuoma Aruamre

Subunit:

Description: The Technical Department at HotelPlug.ng is the backbone of all digital operations, responsible for the development, maintenance, and innovation of the company’s web platforms, internal systems, and technology infrastructure. This department ensures that the HotelPlug booking platform runs smoothly, securely, and efficiently, while also powering the internal Business Management System (BMS) used by staff across various regions. The team oversees web development, platform scalability, data security, system integrations, and ongoing technical support. It plays a strategic role in enabling business automation, digital customer experiences, and future expansion through robust, scalable technologies. Core Focus Areas: Website and booking platform development Internal system (BMS) development and management API and third-party service integrations System security and data protection Technical support and troubleshooting Technology innovation and scalability planning

Parent Department: 171

Department Name: Department Head: Subunit: Description: Parent Department:

Service Department

Department Head: Harriet Aruamre

Subunit: Customer Service / Customer Service Supervision

Description: Service Department – Overview The Service Department at HotelPlug.ng is the frontline of customer interaction and satisfaction. It is responsible for handling all communications with users—guests and hotel partners—ensuring a seamless, helpful, and professional experience before, during, and after every booking. This department plays a vital role in building customer trust, resolving issues promptly, and maintaining the high service standards that define the HotelPlug brand. Through a combination of real-time support, follow-ups, and customer relationship nurturing, the Service Department helps drive repeat usage, positive reviews, and word-of-mouth referrals. Sub-Units: Customer Service Agents These team members are the direct point of contact for customers. They manage live chat, phone lines, WhatsApp, and email inquiries, assist with bookings, resolve complaints, and provide product knowledge and support. Customer Service Supervisors Supervisors oversee the performance of customer service agents, monitor response quality, resolve escalated issues, train staff, and ensure that service benchmarks and KPIs are met or exceeded. Core Functions: Managing incoming booking inquiries and customer questions Resolving complaints and technical difficulties Assisting customers with booking changes or cancellations Providing after-booking support and customer check-ins Escalating and resolving high-level issues promptly Maintaining service quality and reporting feedback for improvement

Parent Department: 171

Department Name: Department Head: Subunit: Description:

Service Department – Overview
The Service Department at HotelPlug.ng is the frontline of customer interaction and satisfaction. It is responsible for handling all communications with users—guests and hotel partners—ensuring a seamless, helpful, and professional experience before, during, and after every booking.
This department plays a vital role in building customer trust, resolving issues promptly, and maintaining the high service standards that define the HotelPlug brand. Through a combination of real-time support, follow-ups, and customer relationship nurturing, the Service Department helps drive repeat usage, positive reviews, and word-of-mouth referrals.
Sub-Units:
Customer Service Agents
These team members are the direct point of contact for customers. They manage live chat, phone lines, WhatsApp, and email inquiries, assist with bookings, resolve complaints, and provide product knowledge and support.
Customer Service Supervisors
Supervisors oversee the performance of customer service agents, monitor response quality, resolve escalated issues, train staff, and ensure that service benchmarks and KPIs are met or exceeded.
Core Functions:
Managing incoming booking inquiries and customer questions
Resolving complaints and technical difficulties
Assisting customers with booking changes or cancellations
Providing after-booking support and customer check-ins
Escalating and resolving high-level issues promptly
Maintaining service quality and reporting feedback for improvement

Parent Department:

Accounting

Department Head: Tiemo Beauty

Subunit:

Description: Accounting Department – Overview The Accounting Department at HotelPlug.ng is responsible for managing the financial health of the company through meticulous recordkeeping, financial reporting, and budget oversight. This department ensures that all financial operations—from vendor payments to revenue tracking—are conducted transparently, accurately, and in compliance with regulatory standards. It plays a central role in maintaining fiscal discipline, analyzing financial data, and advising on strategic budgeting to support the company’s growth and operational stability. Core Functions: Recording and tracking all income, expenses, and financial transactions Managing vendor payments, staff salaries, commissions, and reimbursements Preparing monthly, quarterly, and annual financial reports Ensuring tax compliance and managing statutory filings (VAT, PAYE, etc.) Developing and managing departmental budgets in coordination with leadership Conducting audits and internal checks to prevent financial mismanagement Supporting strategic decisions with accurate financial forecasting and analysis Key Goals: Maintain up-to-date and error-free financial records Ensure financial transparency and accountability across departments Provide management with timely financial insights for decision-making Improve cost efficiency and financial control Uphold full compliance with Nigerian financial regulations and tax laws

Parent Department: 171

Department Name: Department Head: Subunit: Description:

Accounting Department – Overview
The Accounting Department at HotelPlug.ng is responsible for managing the financial health of the company through meticulous recordkeeping, financial reporting, and budget oversight. This department ensures that all financial operations—from vendor payments to revenue tracking—are conducted transparently, accurately, and in compliance with regulatory standards.
It plays a central role in maintaining fiscal discipline, analyzing financial data, and advising on strategic budgeting to support the company’s growth and operational stability.
Core Functions:
Recording and tracking all income, expenses, and financial transactions
Managing vendor payments, staff salaries, commissions, and reimbursements
Preparing monthly, quarterly, and annual financial reports
Ensuring tax compliance and managing statutory filings (VAT, PAYE, etc.)
Developing and managing departmental budgets in coordination with leadership
Conducting audits and internal checks to prevent financial mismanagement
Supporting strategic decisions with accurate financial forecasting and analysis
Key Goals:
Maintain up-to-date and error-free financial records
Ensure financial transparency and accountability across departments
Provide management with timely financial insights for decision-making
Improve cost efficiency and financial control
Uphold full compliance with Nigerian financial regulations and tax laws

Parent Department:

Marketing

Department Head: Ezekiel Emenahor

Subunit: Graphics

Description: Marketing Department – Overview The Marketing Department at HotelPlug.ng is the creative and strategic engine driving brand awareness, customer acquisition, and market expansion. Its core responsibility is to position HotelPlug as Nigeria’s go-to platform for simple, reliable, and affordable hotel bookings—starting from Warri and expanding nationwide. This department plans and executes campaigns, manages digital content, oversees social media presence, develops partnerships, and ensures consistent brand messaging across all channels. It plays a critical role in translating HotelPlug’s mission into compelling stories that resonate with travelers, hotels, and local communities. Core Functions: Campaign Development & Execution: Design and launch marketing campaigns (online and offline) to attract users and hotels Digital Marketing Management: Oversee social media, SEO, Google Ads, and email marketing Content Creation: Develop engaging content including videos, blog posts, posters, and promotional material Partnership Development: Secure collaborations with hotels, travel agencies, influencers, and local businesses Market Research & Analytics: Understand user behavior and market trends to shape strategy Event & Launch Promotions: Plan and execute community activations, online countdowns, and city-wide launch strategies Brand Management: Maintain a strong, consistent brand identity in all public-facing communications Key Goals: Drive daily hotel bookings through conversion-optimized marketing Build strong local brand recognition in target cities (starting with Warri) Grow social media followership and engagement Generate leads and partnerships with hotels and travel providers Provide the sales team with marketing support materials Measure marketing ROI and continuously optimize strategy

Parent Department: 0

Department Name: Department Head: Subunit: Description:

Marketing Department – Overview
The Marketing Department at HotelPlug.ng is the creative and strategic engine driving brand awareness, customer acquisition, and market expansion. Its core responsibility is to position HotelPlug as Nigeria’s go-to platform for simple, reliable, and affordable hotel bookings—starting from Warri and expanding nationwide.
This department plans and executes campaigns, manages digital content, oversees social media presence, develops partnerships, and ensures consistent brand messaging across all channels. It plays a critical role in translating HotelPlug’s mission into compelling stories that resonate with travelers, hotels, and local communities.
Core Functions:
Campaign Development & Execution: Design and launch marketing campaigns (online and offline) to attract users and hotels
Digital Marketing Management: Oversee social media, SEO, Google Ads, and email marketing
Content Creation: Develop engaging content including videos, blog posts, posters, and promotional material
Partnership Development: Secure collaborations with hotels, travel agencies, influencers, and local businesses
Market Research & Analytics: Understand user behavior and market trends to shape strategy
Event & Launch Promotions: Plan and execute community activations, online countdowns, and city-wide launch strategies
Brand Management: Maintain a strong, consistent brand identity in all public-facing communications
Key Goals:
Drive daily hotel bookings through conversion-optimized marketing
Build strong local brand recognition in target cities (starting with Warri)
Grow social media followership and engagement
Generate leads and partnerships with hotels and travel providers
Provide the sales team with marketing support materials
Measure marketing ROI and continuously optimize strategy

Parent Department:

Hotelplug Secretariat

Department Head: Pama Elohor

Subunit: Secretary

Description: Secretary Department – Overview The Secretary Department at HotelPlug.ng serves as the administrative backbone of the organization. It is responsible for maintaining the smooth flow of internal and external communication, coordinating official correspondence, organizing schedules and meetings, and managing critical documentation for the company. This department plays a vital role in ensuring professionalism in all formal interactions and supporting executive operations with structured communication, follow-ups, and documentation. It also serves as the gatekeeper for official communication received via the company’s primary email: team@hotelplug.ng. Managing the company’s official email: team@hotelplug.ng Handling incoming and outgoing correspondence with partners, clients, and vendors Scheduling and coordinating internal meetings, follow-ups, and calls Organizing and filing digital documents and important business records Assisting departments with official communications and notices Maintaining a calendar of company-wide deadlines, memos, and events Supporting senior management in administrative tasks and executive coordination Key Goals: Ensure all company correspondence is timely, accurate, and professional Improve response time and efficiency in administrative communication Maintain organized digital archives of company documents and correspondence Support other departments with communication logistics as needed

Parent Department: 0

Department Name: Department Head: Subunit: Description:

Secretary Department – Overview
The Secretary Department at HotelPlug.ng serves as the administrative backbone of the organization. It is responsible for maintaining the smooth flow of internal and external communication, coordinating official correspondence, organizing schedules and meetings, and managing critical documentation for the company.
This department plays a vital role in ensuring professionalism in all formal interactions and supporting executive operations with structured communication, follow-ups, and documentation. It also serves as the gatekeeper for official communication received via the company’s primary email: team@hotelplug.ng.
Managing the company’s official email: team@hotelplug.ng
Handling incoming and outgoing correspondence with partners, clients, and vendors
Scheduling and coordinating internal meetings, follow-ups, and calls
Organizing and filing digital documents and important business records
Assisting departments with official communications and notices
Maintaining a calendar of company-wide deadlines, memos, and events
Supporting senior management in administrative tasks and executive coordination
Key Goals:
Ensure all company correspondence is timely, accurate, and professional
Improve response time and efficiency in administrative communication
Maintain organized digital archives of company documents and correspondence
Support other departments with communication logistics as needed

Parent Department:

Management

Department Head: Ezekiel Emenahor

Subunit: Regional Manager

Description: Management Department – Overview The Management Department at HotelPlug.ng serves as the strategic command center of the organization. It is responsible for overseeing the company’s overall direction, ensuring seamless interdepartmental coordination, and driving the execution of HotelPlug’s mission—to simplify hotel bookings across Nigeria and beyond. This department comprises top-level executives and regional leadership who set goals, define policies, monitor performance, and make high-impact decisions. The department ensures that all departments are aligned with company objectives, regulatory standards, and operational efficiency. Core Functions: Strategic Planning & Direction: Define long-term vision, growth strategies, and market expansion plans Leadership & Oversight: Provide executive supervision over departments and regional operations Performance Monitoring: Track KPIs across departments and ensure targets are met Policy Development: Create operational, HR, and ethical policies for company-wide compliance Risk Management: Identify business risks and implement mitigation plans Budgeting & Resource Allocation: Approve budgets, investments, and resource distribution Stakeholder Communication: Engage with investors, board members, and external partners Culture Building: Foster a high-performance, innovative, and ethical company culture Key Roles within the Department: Chief Executive Officer (CEO) Managing Director (MD) Chief Operations Officer (COO) Regional Managers Executive Assistants / Strategy Analysts Primary Objectives: Guide HotelPlug from startup to market leader in digital hotel bookings Build and maintain investor confidence through transparency and growth Ensure each department functions at its highest capacity and aligns with company goals Drive innovation and ensure HotelPlug adapts to market and technological changes Maintain regulatory and legal compliance across operational zones

Parent Department: 0

Department Name: Department Head: Subunit: Description:

Management Department – Overview
The Management Department at HotelPlug.ng serves as the strategic command center of the organization. It is responsible for overseeing the company’s overall direction, ensuring seamless interdepartmental coordination, and driving the execution of HotelPlug’s mission—to simplify hotel bookings across Nigeria and beyond.

This department comprises top-level executives and regional leadership who set goals, define policies, monitor performance, and make high-impact decisions. The department ensures that all departments are aligned with company objectives, regulatory standards, and operational efficiency.

Core Functions:
Strategic Planning & Direction: Define long-term vision, growth strategies, and market expansion plans
Leadership & Oversight: Provide executive supervision over departments and regional operations
Performance Monitoring: Track KPIs across departments and ensure targets are met
Policy Development: Create operational, HR, and ethical policies for company-wide compliance
Risk Management: Identify business risks and implement mitigation plans
Budgeting & Resource Allocation: Approve budgets, investments, and resource distribution
Stakeholder Communication: Engage with investors, board members, and external partners
Culture Building: Foster a high-performance, innovative, and ethical company culture
Key Roles within the Department:
Chief Executive Officer (CEO)
Managing Director (MD)
Chief Operations Officer (COO)
Regional Managers
Executive Assistants / Strategy Analysts
Primary Objectives:
Guide HotelPlug from startup to market leader in digital hotel bookings
Build and maintain investor confidence through transparency and growth
Ensure each department functions at its highest capacity and aligns with company goals
Drive innovation and ensure HotelPlug adapts to market and technological changes
Maintain regulatory and legal compliance across operational zones

Parent Department:

Hrm Entries

Harriet Aruamre

Email: emonenaharriet@gmail.com

Phone:

Department: 175

Job Description: Customer Service Supervisor: As the Customer service supervisor you are tasked with giving customer service agents their morning briefing and afterwards supervise these agents for the rest of the day and have their response report recorded. You will also be tasked with responsibility of receiving and handling customer complaints in real time. Every Friday you are required to submit your weekly report forms to the Regional Manager

Date Employed:

Profile Image: https://hotelplug.online/wp-content/uploads/2025/07/Copy-of-Your-paragraph-text-8.png

Password: emonenaharriet

Aruamre Ufuoma

Email: ufuomaaruamre@gmail.com

Phone:

Department: 210

Job Description:

Date Employed:

Profile Image: https://hotelplug.online/wp-content/uploads/2025/07/Copy-of-Your-paragraph-text-1-2.png

Password: Aruamreufos1759

Ezekiel Emenahor

Email: ezekielemenahor@gmail.com

Phone: 08136462742

Department: 171

Job Description: Regional Manager/ Marketing Director: As the regional manager you are required to oversee all operations in your region which includes complete hotel facilitation and Optimal service delivery. -You will review weekly service report and summarize report for top management review. -You will implement top management decisions in daily operations and report on feedback for further optimization. -Also as the marketing director you are required develop monthly marketing campaign and have it presented during top management meeting. You will build, deploy, manage and report on marketing campaign rolled out every month with a major focus of having Hotelplug occupy 50% of the online booking industry market share.

Date Employed:

Profile Image: https://hotelplug.online/wp-content/uploads/2025/07/Copy-of-Your-paragraph-text-1-1.png

Password: Ezzyperry

Employee Name: Email: Phone: Department: Job Description: Date Employed: Profile Image: Password:

Tiemo Beauty

Email: tiemobeauty755@gmail.com

Phone:

Department: 174

Job Description: As the Accountant of this organization you are tasked with the following responsibilities 1- Approve and record all company expenditure before release of funds. 2- Record all income and expenditure on the company's BMS Accountant Panel 3 Prepare financial report for review during top-management meeting 4 Record all daily booking payments and keep a record of real-time hotel booking payment facilitation to hotel Partners.

Date Employed:

Profile Image: https://hotelplug.online/wp-content/uploads/2025/07/Copy-of-Your-paragraph-text-7.png

Password: tiemobeauty

Pama Elohor

Email: sophypama@gmail.com

Phone: Sophia

Department: 172

Job Description: As the secretary of this Organization your primary task revolves around receiving and responding to external organizational communication. You will streamline internal communication by implementing form submission at all department levels. You will be present in every sub and top management meeting and document the minute of every meeting and publish general notices drawn from management decision after every meeting. Provide direct clerical and communication assistance to top management and Director of operation.

Date Employed:

Profile Image: https://hotelplug.online/wp-content/uploads/2025/07/Copy-of-Your-paragraph-text-5.png

Password: sophypama

Employee Name: Email: Phone: Department: Job Description: Date Employed: Profile Image: Password:

Supplier Entries

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Inventory Entries

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Booking Request Record Entries

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Booking Record Entries

Aruamre Ufuoma Booking

Phone:

Hotel Requested:

Nights:

Amount Paid:

Datetime:

Visolabs Developer Booking

Phone:

Hotel Requested:

Nights:

Amount Paid:

Datetime:

Visolabs Developer Booking

Phone:

Hotel Requested:

Nights:

Amount Paid:

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Visolabs Developer Booking

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Hotel Requested:

Nights:

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Hotel Entries

Osubi airport hotel

Location: Osubi

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Osubi airport hotel

Location: Osubi

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Osubi airport hotel

Location: Osubi

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Jd courtyard hotels and suites

Location: Osubi

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Cletano hotel and suites

Location: Osubi

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Apex hotel

Location: Ugboroke ,airport road

Reception Contact 1:

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Coco butterfly hotel and suites

Location: Ugboroke,airport road

Reception Contact 1:

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Hotel delacruxe

Location: Ugboroke airport road

Reception Contact 1:

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Elton hotel and suites

Location: Airport road

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The mulberry hotel

Location: Airport road

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Bevoch hotel and suites

Location: Airport road

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Sonamoni

Location: Airport road

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Milano hotels and suites

Location: Airport road

Reception Contact 1:

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Hotel de zani

Location: Airport road

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Goldice hotel and suites

Location: Jeddo

Reception Contact 1:

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Kayone hotels

Location: Jeddo

Reception Contact 1:

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Stano suites

Location: Jeddo

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Uptown hotel and suites

Location: Jeddo

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Mikefe hotel and suites

Location: Jeddo

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Babty flex hotel

Location: Ekpan Jeddo road

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Luxe villa hotel and suites

Location: Ugbangwe

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Vintage hotel and suites

Location: Ugbangwe

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Kj hotel and suites

Location: Ugbangwe

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Ocean suites

Location: Ugbangwe

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Goldgate hotels and suites

Location: Ekpan

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De Antonio’s hotel and suites

Location: Ubeji

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Leinad hotel and suites

Location: Ubeji

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Tonex hotels and suites

Location: Ubeji

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Lotedo hotel and suites

Location: Ubeji

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Brivalix hotel

Location: Ubeji

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Don wizy hotel

Location: 08064278996

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Tj merit

Location: Ubeji

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Open heavens hotel

Location: Ubeji

Reception Contact 1:

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Oci hotel and suites

Location: Bendel estate,airport road

Reception Contact 1:

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Kayriott hotel and suites

Location: Refinery road

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A.stephson lodge

Location: Refinery road

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Innoson hotel(Nobol trust )

Location: Ajamugha road

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Dk suites and lounge airport road

Location: Airport road

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Tm palace hotel and suites

Location: Airport road

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Pretelia hotel

Location: Airport road

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Crystal harmony hotel and suites

Location: Ekpan Jeddo express way

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Mc glova hotel and suites

Location: Jeddo

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Lamiel hotel and suites

Location: Ekpan express junction

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Ermakel hotel and suites

Location: Jakpa road

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Triple star

Location: Refinery road

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Mc-yen’s hotel and suites

Location: Ekpan jeddo road

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Duraf hotel and suites

Location: Ekpan Jeddo road

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Spring garden hotels

Location: Jakpa road

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Hotel de ontario ltd

Location: Jakpa road

Reception Contact 1:

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Manuex place

Location: Jakpa road

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Fonsecas place

Location: Ekpan road

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Eliko hotel and suites

Location: Refinery road

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Joe best hotel and suites

Location: Refinery road

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Royal mountain hotel and suites

Location: Refinery road

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Henalik hotel and suites

Location: Refinery road

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Hotel Julio (Don Julio)

Location: Airport road

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Oduah hotel and suites

Location: Refinery road

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Lemonet hotel

Location: Refinery road

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Alpha plus hotel and suites

Location: Refinery road

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Nestor hotel and suites

Location: Refinery road

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C-dos hotel and suites

Location: Refinery road

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Charlington hotel and suites

Location: Refinery road

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Mano hotel and suites

Location: Refinery road

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De Lavid Hotel and Suites

Location: Refinary Road

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Karriot Hotel

Location: Warri Refinery Road

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Accounts Entries

Transport fare to get the polo

Amount: 2000

Date: 2025-08-14

Description: Transport fare to get the polo

Entry Type:

Facilitation polo(2)

Amount: 13000

Date: 2025-08-14

Description: Facilitation polo(2)

Entry Type:

Interview transport fare/Hotel valuation exercise(outsourcing)

Amount: 4000

Date: 2025-08-06

Description: Interview transport fare/Hotel valuation exercise(outsourcing)

Entry Type:

Hotel valuation exercise(outsourcing)

Amount: 150000

Date: 2025-08-05

Description: Hotel valuation exercise(outsourcing)

Entry Type:

Shareholders contribution

Amount: 100000

Date: 2025-08-05

Description: Shareholders contribution

Entry Type:

Transportation for hotel facilitation(5days)

Amount: 50000

Date: 2025-08-05

Description: Transportation for hotel facilitation(5days)

Entry Type:

50% of printer cost

Amount: 45000

Date: 2025-08-05

Description: 50% of printer cost

Entry Type:

Pack of paper

Amount: 5000

Date: 2025-08-05

Description: Pack of paper

Entry Type:

Paperwork

Amount: 20000

Date: 2025-08-05

Description: Paperwork

Entry Type:

Platform development cost

Amount: 500000

Date: 2025-08-05

Description: Platform development cost

Entry Type:

3BMS Domain name registration

Amount: 240000

Date: 2025-08-05

Description: 3BMS Domain name registration

Entry Type:

Domain name registration

Amount: 36000

Date: 2025-08-05

Description: Domain name registration

Entry Type:

Platform hosting

Amount: 208000

Date: 2025-08-05

Description: Platform hosting

Entry Type:

Tin number

Amount: 5000

Date: 2025-08-05

Description: Tin number

Entry Type:

Fuel

Amount: 20000

Date: 2025-08-05

Description: Fuel

Entry Type:

SIM card

Amount: 1500

Date: 2025-08-05

Description: SIM card

Entry Type:

Logo/flier design service

Amount: 12000

Date: 2025-08-05

Description: Logo/flier design service

Entry Type:

Registration

Amount: 50000

Date: 2025-08-05

Description: Registration

Entry Type:

Office File Entries

Add the following hotels to the hotel directory

File Note: Add the following hotels to the hotel directory

File Type: image

File URL: https://hotelplug.online/wp-content/uploads/2025/08/IMG_0963-scaled.jpeg

Add the following hotels to the hotel directory

File Note: Add the following hotels to the hotel directory

File Type: image

File URL: https://hotelplug.online/wp-content/uploads/2025/08/IMG_0962-scaled.jpeg

Content Calendar. NOTE: Script is not inclusive

File Note: Content Calendar. NOTE: Script is not inclusive

File Type: pdf

File URL: https://hotelplug.online/wp-content/uploads/2025/08/30-days-Content-Calendar-for-Hotelplug.pdf

Product Entries

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